Mission Statement The mission of South County Fire Alarm is to accept reported emergencies and respond the proper equipment to save lives and property from hostile fire, medical emergencies and other disasters, to its utmost degree of effective action.  This will be accomplished with the resources available to the center.

South County Fire Alarm is a Fire / EMS dispatch agency serving parts of St. Louis, Jefferson, and Franklin Counties in east central Missouri.  We are a quasi-government agency and a non-profit corporation.

We are also an Enhanced 911 Secondary Public Service Answering Point (PSAP).

Our service area includes the communities of Oakville, Mehlville, Green Park, Concord, Lemay, Affton, Crestwood, Sunset Hills, Fenton, Valley Park, Peerless Park, Eureka, Pacific, Catawissa, and Robertsville, covering 231 square miles.  See our service area map.

We operate four crews of 2 people, a Lead Dispatcher and a Dispatcher, working 12 hour shifts.  We also have a swing Dispatcher.  All dispatch personnel are Certified Emergency Fire and Medical Dispatchers through the National Academy of Emergency Dispatch, and are members of International Association of Firefighters Local 1889.

In the event of a major incident or heavy call volume, off-duty personnel are notified to respond to the alarm center or an incident scene.

We also maintain an Emergency Operations Center in the event our main building or transmitter is disabled.  The EOC is equipped with our radio frequencies and CAD system for near normal operations.